(November 6 2019) Flight Forward a subsidiary  of the UPS
 has just completed what it claims is the first drone delivery market 
that delivered prescription medication directly to a customer's home by 
drone.
On the first of November,
 UPS flew a medication  from a pharmacy in North Carolina to a home, and
 then made a second delivery to a retirement community. The deliveries 
were made in a partnership with CVS Pharmacy and Matternet, a drone 
logistics company.
The delivery was made autonomously but with a remote operator monitoring
 the delivery who could intervene if the drone encountered any problems.
 On arriving at the home, the Matternet M2 drone hovered about 20 feet 
above the property and then lowered the package via a cable. 
The hope is that the drone deliveries will make it easier for customers with limited mobility to get their packages easier.
An announcement of the delivery
 with details was made in a recent article: "UPS (NYSE:UPS) subsidiary 
UPS Flight Forward Inc. (UPSFF) and CVS Health Corporation (NYSE:CVS.N) 
subsidiary CVS Pharmacy, Inc. today announced the successful completion 
of the first revenue-generating drone delivery of a medical prescription
 from a CVS pharmacy directly to a consumer’s home. This was followed by
 another delivery of a medical prescription to a second customer in a 
nearby retirement community. Both flights occurred on Friday, Nov. 1, 
2019, using the M2 drone system by UPS partner and drone systems 
developer Matternet."
 Wing earlier made deliveries 
 
Wing a
 subsidiary of Alphabet (Google) has already made deliveries in 
Virginia: "Wing’s drone delivery service is now live in Virginia. The 
Alphabet subsidiary is now delivering snacks and health care products to
 residents of Christiansburg, Virginia, after receiving approval from 
the government and teaming up with major players like FedEx and 
Walgreens. Wing says it’s the first commercial drone delivery service in
 the US."
An  article on April 23rd
 this year noted: "Wing achieved a significant milestone today, becoming
 the first drone delivery company to receive Air Carrier Certification 
from the United States Federal Aviation Administration (FAA). "
 UPS has also made prior deliveries 
The UPS has been operating a pilot drone delivery project at WakeMed 
Hospital in North Carolina since this March.  UPS claims it has now made
 1,500 deliveries. However, the Flight Forward service includes 
prescription medications being flown directly to residential homes 
something the WakeMed project has not done.
 
Regulatory approval is slow
 
Drone deliveries beyond the operator's  line of sight have been slow to 
get FAA authorization. UPS only got its approval in late September. Wing
 was an early entry getting approval in April. Now that both companies 
have approval they will be able to gain experience in the real world at 
making drone deliveries and deal with any problems that arise.
 
 
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