Peter Neffenger, top administrator of the Transportation Security Administration (TSA), told members of the House Homeland Security Committee that passengers will likely continue to experience longer than normal wait times over the summer.
|Neffenger said the agency was promoting screeners from part time to full time, and reassigning hundreds of behavioral detection officers to help on security lines. Millions of Americans are expected to be traveling this Memorial Day weekend. Neffenger claimed that longer lines were produced by passenger numbers greater than forecast, staffing shortages, and changes to a program that had allowed people not signed up for background checks to use expedited security lines.|
On an uncharacteristically chilly Saturday earlier this month, travelers found themselves standing in line for more than two hours to get through security Chicago's O'Hare airport. A staggering 450 American Airlines travelers missed their flights. Dozens spent the night in the airport, and the incident brought national attention to increasingly long wait times.